FAQs

A Virtual Assistant (VA) is an experienced professional who provides business support remotely, rather than working as a full-time or part-time employee within your business. Think of it as having an experienced extra pair of hands behind the scenes - without needing to provide office space or manage another full-time position.As a Virtual Assistant, I can support you with executive administration, day-to-day business administration, project coordination, HR and recruitment support and other business tasks that are taking up your valuable time.Because support is delivered virtually, we work together using online communication and business systems, allowing me to support your business wherever you are located.

Engaging a Virtual Assistant provides a flexible way to access professional business support without taking on a traditional full-time or part-time employment arrangement. As an independent contractor, I operate my own business and provide my own computer, software and equipment required to deliver my services. I manage my own business administration, insurance, tax obligations and professional development. You engage me for the services your business needs and pay for the agreed support, rather than employing me as a member of your team. This means you don't have the same employee leave arrangements to manage, such as paid annual leave or personal/carer's leave. Independent contractors generally don't receive employee entitlements such as paid leave. Most importantly, you get experienced professional support without the commitment of adding another full-time or part-time employee to your business.

I provide personalised virtual support across three key areas: Virtual Executive Support, Virtual General Administration & Business Support, and HR & Recruitment Support. Support can be tailored to your business and the areas where you need the most help, whether that's managing your inbox and calendar, keeping your business administration organised, coordinating projects or supporting your recruitment and people processes.

I work with busy business owners, professionals and small businesses who value experienced, reliable support and want more time to focus on their priorities.Whether you're growing your business, managing a busy workload or simply need an experienced extra pair of hands, I can provide flexible support around your needs.

Yes. Be Assisted provides virtual support to clients across Australia, especially the Wollongong and Sydney areas. Because support is delivered virtually, I can work with you wherever your business is located while still providing a personal, one-to-one service.

Not at all.If you're feeling overwhelmed or aren't sure what you should be delegating, that's something we can work through together. We'll talk about what's taking up your time, what's currently sitting on your to-do list and where experienced support could make the biggest difference.

I believe great support goes beyond simply completing a list of tasks.With over 10 years of professional experience across executive administration, HR and recruitment, hospitality and events, I take the time to understand how you work, what matters to you and what needs to happen next.The result is personalised, proactive support that helps keep your business organised and moving forward.

The first step is a complimentary 15-minute introductory call. We'll have a conversation about your business, what you're looking for and where you need support. From there, I'll recommend an approach based on your priorities and requirements. There's no pressure to commit - it's simply an opportunity to see whether we're a good fit.

Everything is managed remotely using the communication and business tools that work best for you.We can communicate via email, phone or your preferred platform, and I'll work within your existing systems wherever possible.The goal is to make the process simple and seamless, so bringing in support doesn't create more work for you.

Every business has different requirements, so I don't believe in a one-size-fits-all approach.Pricing is based on the type, scope and frequency of support you require. We'll discuss your needs during our initial conversation and I'll provide a recommendation based on what will work best for your business.

Yes. Support can be structured around your business and requirements. Whether you need ongoing assistance with your day-to-day administration, regular executive support or help with a specific project, we can discuss an arrangement that suits your needs.

Confidentiality is an important part of the way I work.I understand that executive, business and HR support can involve sensitive information, and I take appropriate care when handling client information and accessing business systems.Any specific confidentiality, privacy and data-handling requirements can also be discussed as part of your engagement.

If we decide that Be Assisted is the right fit for your business, we'll discuss the scope of support, priorities, communication preferences and next steps.I'll then provide the relevant engagement details so we can get everything in place before support begins.

Yes. Wherever possible, I'll work within the systems and processes you already use.This might include email and calendar platforms, Xero, Microsoft 365, Google Workspace, CRM systems, project management tools, HR platforms or other business software. If there's a new system involved, we can discuss what's required and whether it's something I can support.

I provide practical administrative and coordination support across a range of HR and recruitment processes.This can include recruitment coordination, candidate communication, interview scheduling, onboarding administration, employee records, HR documentation, training coordination and general people administration.The level of support can be tailored to what your business needs.

My HR support is focused on administration, coordination and people processes rather than legal or specialist employment-law advice. I can help keep your HR processes organised and support the administration behind them, while specialist or legal advice should be obtained from an appropriately qualified professional where required.